Customer service

You are most welcome to contact us if you have questions about the products or if you have any other concerns.

The easiest way is thru the form below. We will get back to you as soon as possible, normally within 24 hours.

You can also call us on +46 (0)435 77 54 50 or by email to info@seafishingtackle.se
(Monday-Friday 08.00 – 17.00. Closed for lunch 12.00-13.00)

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Terms of sale

Warranty claims must be made as soon as possible after the discovery of the error on the product. Email your complaint to us with a description of the error along with pictures of the products.

Sea Fishing Tackle Scandinavia AB applies and follows the Swedish distance trading-and consumer purchase act ” Distanshandels- och konsumentköplagen” in matter of warranty and complaint matters.

If the goods are damaged or missing at the time of delivery, there must be filed a complaint directly to both us and the carrier which delivers the goods. Save the packaging and take photos of the damaged goods. A file of complaint and photos shall be sent to us immediately.

Klarna

Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, we offer payment solutions through Klarna. You can find more information on these links.

You can make quick and secure payments at us with VISA or Mastercard. We use Klarna for card payments.

At the link below you can find the terms of sale for your country
https://www.klarna.com/international/
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en/user

Paypal
We offer payment through Paypal. You can choose to pay through your Paypal account or directly on the site by adding your credit card information.
For all Paypal payment, we charge a transaction fee of 2% of the order amount.

All our prices include VAT. We reserve the right to make VAT increases, currency changes and other price changes beyond our control.

For shipments outside of EU, local taxes, customs charges and VAT may apply.

Sea Fishing Tackle Scandinavia AB reserves the right to charge customers for the shipping and an additional cost of 100 SEK for non-collected packages, sent in return.

We strive to send your order within 1-2 working days after you place you order. During vacation season and certain holidays, the delivery time may increase. For items not in stock, the delivery time may be longer. We will notify the customers immediately after the order is placed.

Sea Fishing Tackle Scandinavia AB offers 14 days full return policy, given that the original package is intact and the product is unused and in undamaged condition. The customer is responsible for the cost of return shipment.

Contact us by email or phone.

In case of dispute, we refer the customer to the general board of complaints in Sweden ”Allmänna reklamationsnämnden” if the dispute cannot be resolve between Sea Fishing Tackle Scandinavia AB and the customer.

www.arn.se

 

Complaints must be made as soon as possible from the time you discovered the error.
Email your complaint to us with a description of the error and feel free to attach a picture.

info@seafishingtackle.se

All content on this website such as text, graphics, logos, images, sound clips, film clips etx belong to Sea Fishing Tackle Scandinavia AB or our suppliers and is protected but Swedish and international copyright laws.

Sea Fishing Tackle Scandinavia AB reserves the right to inaccuracies of the content in our webshop. In the event of currency changes, VAT or possibly other fees imposed by authorities beyond our control, we reserve the right to make corresponding price adjustments.

 

We care about your privacy. Sea Fishing Tackle Scandinavia AB handles your personal data in accordance with the EU directive GDPR (General Data Protection Regulation) which applies from 25 May 2018.

When the customer places his order with us, the customer states name, address, telephone number and e-mail address. All handling of this data is handled in accordance with the GDPR. Read more about GDPR:

https://www.seafishingtackle.se/en/gdpr/